Adult Protection Contacts in Wales

If you suspect an older person is being abused or you feel you may be the subject of abuse yourself, contact the Adult Protection / Safeguarding Team in your Local Authority.          

Their contact details are shown below.

Anglesey

http://www.anglesey.gov.uk/health-and-care/adult-services/safeguarding-and-protection-of-vulnerable-adults-pova/

To report suspected abuse, contact:

Social Services: (01248) 752752
Emergency out of hours: (01248) 353551

Email: duty@ynysmon.gov.uk

 

Blaenau Gwent

http://www.blaenau-gwent.gov.uk/health/3205.asp

To report suspected abuse, contact:

Contact Centre: (01495) 315700
Emergency Duty Team for Social Services: 0800 328 4432
Adult Protection Coordinator: (01495) 354613
Police POVA Referral Unit: Emergencies: 999, Non-Emergencies: 101, General Enquiries: (01633) 838111

 

Bridgend

http://www1.bridgend.gov.uk/services/adult-services/safeguarding-adults-from-abuse.aspx

To report suspected abuse, contact:

Adult Safeguarding Team: (01656) 642477 (9am to 5pm Monday to Thursday and 9am to 4.30pm on Fridays.)

 

Caerphilly

http://www.caerphilly.gov.uk/Services/Services-for-adults-and-older-people/Keeping-adults-and-older-people-safe/Report-your-concerns

To report suspected abuse, contact:

Social Services: 0808 100 2500

Cardiff

https://www.cardiff.gov.uk/ENG/resident/Health-and-social-care/Adults-and-older-people/How-to-report-suspected-adult-abuse/Pages/How-to-report-suspected-adult-abuse.aspx

If you live in your own home or your family home and have people visiting to help you, contact the protection of vulnerable adults (POVA) team: 029 2233 0888 
Monday - Thursday 8.30am - 5pm, Friday 8.30am - 4.30pm

If it is outside of those hours please call the out-of-hours emergency duty team on 029 2078 8570

 

Carmarthenshire

http://www.carmarthenshire.gov.wales/home/bsl/protecting-vulnerable-adults-from-abuse/

Who can I contact?

  • If you are being abused, or are concerned that someone you know may be at risk of abuse, you should contact Careline, on 0300 333 2222. Careline will answer your call, 24 hours a day, 7 days a week.
  • If you, or the person being abused, is in immediate danger, you should telephone the Police on 999.
  • For advice you can contact the Safeguarding Team on 01267 228944, between 9 and 5 on Monday to Thursday, or 9 and 4.30 on Fridays
  • Alternatively, you can write to the Safeguarding Team at:
    Safeguarding Team, 3 Spilman Street, Carmarthen, SA31 1LE
  • Or email: Safeguarding@carmarthenshire.gov.uk

 

 Ceredigion

https://www.ceredigion.gov.uk/index.cfm?articleid=3439

To report suspected abuse, contact:

Contact Centre: (01545) 574000

 

Conwy

http://www.conwy.gov.uk/section.asp?cat=4793

To report suspected abuse, contact:

Social Services: (01492) 576333 
Out of Hours: (01492) 515777

 

Denbighshire

https://www.denbighshire.gov.uk/en/resident/health-and-social-care/adults-and-older-people/report-suspected-adult-abuse.aspx

To report suspected abuse, contact:

Monday - Friday 9am - 5pm: (01824) 712900 
Evenings and weekends: 0845 053 3116

 

Flintshire

http://www.flintshire.gov.uk/en/Resident/Social-Services/Adult-Abuse.aspx

To report suspected abuse, contact:

Social Services for Adults: (01352) 702000
Police: 0845 6071002 (Out of hours)

 

Gwynedd

https://www.gwynedd.gov.uk/en/Residents/Health-and-social-care/Adults-and-older-people/Protecting-vulnerable-adults.aspx

To report suspected abuse, contact

Social Services: 01766 772577

Police: 0845 6071002

 

Merthyr Tydfil

http://www.merthyr.gov.uk/resident/adults-older-people/protection-of-vulnerable-adults/

To report suspected abuse, contact:

The Duty Officer, Safeguarding Unit: (01685) 724539.

From 8.30 am to 5pm Mon to Thurs and 8.30 to 4.30pm Friday.
Emergency Duty Team: (01443) 743665 (out of office hours only)

 

 Monmouthshire

http://www.monmouthshire.gov.uk/home/care-and-support/new-draft-pages/keeping-safe

To report suspected abuse, contact:

If you are reporting an adult at risk who lives in South Monmouthshire, you can speak to someone on telephone number 01291 635666.

If you are reporting an adult at risk who lives in Abergavenny area, you can speak to someone on telephone number 01873 735885.

If you are reporting an adult at risk who lives in Monmouth area, you can speak to someone on telephone number 01600 775100.

Outside of office hours you can contact the Adult Services Emergency Duty Team on 0800 3284432

 

Neath Port Talbot

http://www.npt.gov.uk/default.aspx?page=1896

To report suspected abuse, contact:

Social Services: (01639) 765505
Emergency Duty Team: 01639 895455 (5.30pm to 1.30am (Weekdays) 9am to 1.30am (Saturday/Sunday/Bank Holidays) 
1.30am to 8.30am: Contact can be made via the police.

 

Newport

http://www.newport.gov.uk/_dc/index.cfm?fuseaction=socialcare.vulnerableadults

To report suspected abuse, contact:

Duty and Social Work Teams: (01633) 656656
South East Wales Emergency duty team: 0800 328 4432 (Out of Hours)

 

Pembrokeshire

http://www.pembrokeshire.gov.uk/content.asp?nav=1210,1231,1242&language=

To report suspected abuse, contact:

Adult Protection Team: (01437) 764551 (Monday to Friday during office hours)
Out of hours: 08708 509508 or the Police on 0845 3302000

 

Powys

http://www.powys.gov.uk/en/adult-social-care/report-adult-abuse/

To report suspected abuse, contact:

Social Services: 0845 6027050
Police - 08453 302000

 

Rhondda Cynon Taf

http://www.rctcbc.gov.uk/en/healthsocialcare/abuse/protectionofvulbnerableadults/protectionofvulnerableadults.aspx

To report suspected abuse, contact:

Adult Protection Coordinator -  01443 425425 

To contact social care services outside office hours contact the Emergency Duty Team - 01443 743665

 

Swansea

http://www.swansea.gov.uk/article/9831/Safeguarding-Adults-concerned-about-possible-abuse

To report suspected abuse, contact:

Social Services: (01792) 636854

 

Torfaen

http://www.torfaen.gov.uk/en/HealthSocialCare/Keeping-Children-and-Adults-Safe/Safeguardingvulnerableadults/Protection-of-Vulnerable-Adults.aspx

To report suspected abuse, contact:

Safeguarding Unit: (01495) 762200

 

Vale of Glamorgan

http://www.valeofglamorgan.gov.uk/en/living/social_care/adult_services/adult_protection/adult_protection.aspx

To report suspected abuse, contact:

Contact OneVale: (01446) 700111

 

Wrexham

https://www.wrexham.gov.uk/english/council/social_services/carers/wellbeing.htm

To report suspected abuse, contact:

Social Services Contact Assessment Team: (01978) 265083
Out of hours: (01352) 753403
Police: 0845 607 1002